As much as we would like our products to be perfect 100% of the time, sometimes things happen. That's why your frames and lenses are covered up to 1 year after delivery in case any issues arise.
- Incorrect prescription
- Cracks, chips or scratches
- Anti-reflective coating and photochromic film issues
- Changes outside of the original lens order
- Changes to lens type, changes to lens color, etc
- Replacing nose pads or screws
- Broken frames
- Normal wear and tear
- Changes outside of the original frames order
- Changes to frame style, changes to frame color, etc.