Sharing is caring at XP Health because your eligible dependents can enjoy the same program as you!
Some company plans automatically include dependents, but you’ll still need to activate them in your account. See “How to Activate Your Dependents” below for detailed instructions. (Note, if your plan automatically includes dependents, you may not be able to add additional dependents.)
For all other plans, if you want to add a spouse, domestic partner, or dependent child to your account, see "How to Add a Spouse, Domestic Partner, or Dependent Child to Your Account" below.
How to activate your dependents:
1. Navigate to the Member Activation page. Select the blue Account icon located at the bottom left corner of your logged-in account to get to the Member Activation page.
Select the Account icon from your logged-in homepage to get to the Member Activation page.
2. Activate your listed dependents. Under the 'My Account' navigation bar, select 'Members' to view the page with your listed dependents. Then select the blue 'Activate' button to activate a dependent's account.
Select the 'Activate' button from the Members page to activate a dependent's account.
3. Select which type of account you would like to create: standard or managed.
Decide whether you want your dependent accounts to be standard or managed accounts.
4. Create and access your dependent accounts.
a. For standard accounts: Follow the prompts to create a standard account.
Follow the prompts to create a standard account for your dependents.
b. For managed accounts: Select the blue Account icon at the bottom left to open the menu. Hover over the account that is marked as a managed account (it will become highlighted) and select it to log in as the managed dependent.
Select the account that you want to set as a managed account. Then follow the prompts to activate it.
To access your different dependent accounts and their associated orders and prescriptions, select the account you want to view.
How to add a spouse, domestic partner, or dependent child to your account
1. Select 'ADD MEMBERS' on the members page of your account.
Select the blue Account icon on the bottom left of your logged-in account. Then select Members from the left navigation and then the ‘ADD MEMBERS’ button to add a new member to your account.
2. Choose between a standard or managed member. Then fill in their details and select 'CREATE.'
- Standard members can set up an account using their personal email address.
- Managed member accounts do not have individual logins and are accessed using your credentials. Managed accounts are ideal for children who may not have a personal email account.
Select whether you want the new dependent member account to be standard or managed. Then add their personal details and select ‘CREATE.’
3. Once added, you can view both types of members, their invitation status, and their remaining discount credits on your member page. This is also where you can log in to manage prescriptions and place orders for any managed members.
From the Members page, you can view your dependent members’ account status, discount credits, prescriptions, and orders.
If you have any questions or need additional help, contact our Member Experience team anytime. We’re happy to help!