To ensure your prescription lenses are centered correctly in your new frames, we will need your pupillary distance (PD) measurement. Our digital PD scan tool measures your PD using your computer or phone camera.
Please note that features and options will vary based on your vision program.
1. Begin by starting to place an order that requires a prescription. Once you select your prescription, you will see the option to ‘TAKE OUR DIGITAL SCAN’ for your PD measurement. Select ‘START’ to begin the scan.
How to start a new pupillary distance (PD) scan.
2. A screen will pop up to let you know you are about to take the PD scan. Select ‘CONTINUE’ when you’re ready to take the scan.
Select ‘CONTINUE’ on this screen when you’re ready to start the exam.
3. Ensure your device volume is on. Then select ‘MY VOLUME IS ON’ to continue.
Test your audio by selecting ‘CLICK TO TEST AUDIO.’ Adjust your device volume so it is loud enough to hear the prompts. Select ‘MY AUDIO SOUNDS GOOD’ when you’re ready to continue.
Follow the prompts to set your device volume for the scan.
4. Read the instructions. Then select ‘I'M READY’ to start the scan.
- Position your face in the oval outline, facing the camera directly.
- Have a magnetic stripe card available to hold to your forehead.
- Look directly at the camera.
Rest assured, we do not save any pictures or record any video. This tool is an easy and convenient way to get the measurements we need to ensure your prescription lenses are centered correctly in your new frames.
Read the directions. Then select ‘I’M READY’ to proceed.
5. Once you are ready and in position, select 'TAKE SCAN' to begin.
Select ‘TAKE SCAN’ when you are ready.
6. Congratulations, your scan is complete! If you are satisfied with your scan and measurements, select ‘EXIT.’
You can retake your measurements by selecting ‘RETAKE SCAN.’
Once you have completed your exam, select ‘DONE’ if you are finished or ‘RETAKE SCAN’ to take the scan again.
7. Your measurements will be automatically applied to your order. Continue the checkout process to order your new glasses.
If you have any questions or need additional help, contact our Member Experience team anytime. We’re happy to help!